Frequently Asked Questions
Frequently Asked Questions (FAQs)
General Information
- **What are office phone booths and meeting pods?**
Office phone booths are soundproof spaces designed for making phone calls or working quietly. Meeting pods are small, enclosed spaces that provide a private area for team meetings, video conferences, or focused work.
- **What are the benefits of using phone booths and meeting pods in an office?**
They help reduce noise, increase privacy, improve concentration, and create more productive work environments by providing dedicated spaces for calls and meetings.
Product Details
- **What materials are the phone booths and meeting pods made from?**
Our products are made from high-quality, durable materials including 6+6mm soundproof glass, PET acoustic panels, and sturdy aluminium frames to ensure maximum privacy and noise reduction.
- **Are the phone booths and meeting pods soundproof?**
Yes, our phone booths and meeting pods are designed with high-quality acoustic materials to minimize noise and provide a quiet space for phone calls and meetings. They have a Speech Level Reduction (DsA) >29dB, in relation to ISO 23351-1:2020
- **What sizes are available for phone booths and meeting pods?**
We offer a range of sizes to accommodate different needs, from single-person phone booths to larger meeting pods that can seat up to six people.
- **Do the phone booths and meeting pods require assembly?**
Yes and you can either install the pods yourself using the instructions provided, or alternatively we offer a full installation service.
Installation and Maintenance
- **How are the phone booths and meeting pods installed?**
Installation is simple and can often be completed within a few hours. We provide clear instructions for self install and can also offer installation services if needed.
- **Can the phone booths and meeting pods be moved after installation?**
Yes, our phone booths and meeting pods are designed to be portable, have wheels and can be relocated within your office space as needed.
- **What maintenance is required for the phone booths and meeting pods?**
Minimal maintenance is needed. Regular cleaning with non-abrasive cleaners will keep the surfaces looking new. Acoustic panels may occasionally need to be vacuumed to remove dust.
Customization
- **Can I customize the phone booths and meeting pods?**
Yes, we offer various customisation options including colours and furniture options.
- **Are there options for branding the phone booths and meeting pods?**
Absolutely! We can incorporate your company’s branding and logo into the design of the phone booths and meeting pods.
Orders and Shipping
- **How can I place an order?**
Orders can be placed directly through our website or by contacting our sales team via phone 020 8938 3596 or email info@dene3.com
- **What is the lead time for delivery?**
Lead times vary depending on the model and customization options. Standard models typically ship within 8-10 weeks, while customised orders may take longer.
- **Do you ship internationally?**
Yes, we offer international shipping. Please contact our customer service team for more information on shipping rates and delivery times.
Pricing and Payment
- **What are the prices of the phone booths and meeting pods?**
Prices vary based on the size and features of the model. Please refer to our product pages for detailed pricing information.
- **What payment methods do you accept?**
We accept major debit and credit cards and bank transfers.
Support and Warranty
- **What kind of warranty do you offer?**
We offer a comprehensive warranty on all our products. The warranty period varies by product but is typically 2 years.
- **What should I do if I have an issue with my phone booth or meeting pod?**
If you encounter any issues, please contact our customer service team. We are committed to providing prompt and effective solutions.
- **Do you offer customer support after purchase?**
Yes, we offer ongoing customer support to address any questions or concerns you may have after your purchase.